Global A&h Crm Business Analyst

AIG

New York, NY, US
Base: $81,000-$109,000; bonus: eligible per incent...
4+ years business analysis experience
Salesforce report building and configuration
Agile project management methodologies
This role involves working closely with internal stakeholders to understand their needs and provide functional expertise on the CRM & Reporting platform

Job Summary

  • This role involves working closely with internal stakeholders to understand their needs and provide functional expertise on the CRM & Reporting platform.
  • The successful candidate will leverage domain knowledge to identify inefficiencies, solve complex problems, and envision strategic solutions that align with business objectives.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

This role involves working closely with internal stakeholders to understand their needs and provide functional expertise on the CRM & Reporting platform.

Salary

Base: $81,000-$109,000; Bonus: Eligible per incentive plan; Benefits: Comprehensive Total Rewards Program including health and financial security

Skills & Requirements

Must-have

  • 4+ years business analysis experience
  • Salesforce report building and configuration
  • Agile project management methodologies
  • Insurance domain knowledge
  • Cross-functional stakeholder management

Nice-to-have

  • Power BI or Tableau proficiency
  • Strong communication and presentation skills
  • Experience with CRM enhancement roadmaps
  • Ability to lead end-user training sessions

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 4 years in business analysis and CRM systems
  • At least 3 years of Salesforce experience
  • Proficient knowledge of Agile methodologies

Work Rights

Not specified

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