Harvard Business Publishing is seeking a Learning Platform Operations Specialist to support high-quality client learning experiences through managing and configuring learning products. The ideal candidate should have experience in technical support, excellent communication skills, and familiarity with learning management systems
Job Summary
This role supports the delivery of high-quality client learning experiences by configuring and managing learning products and programs.
The position requires close collaboration with cross-functional teams to meet client needs and provide Tier 1 technical support.
Harvard Business Publishing offers a competitive compensation package including education reimbursement and early-release Summer Fridays.
Matching Summary
Match Score: 85
Harvard Business Publishing is seeking a Learning Platform Operations Specialist to support high-quality client learning experiences through managing and configuring learning products. The ideal candidate should have experience in technical support, excellent communication skills, and familiarity with learning management systems.
Skills & Requirements
Must-have
Microsoft Office Suite proficiency
CRM and ticketing system experience
Strong written and verbal communication skills
Nice-to-have
D2L Brightspace platform experience
Basic HTML knowledge
Splunk familiarity
Key Requirements
3-5 years experience in related fields
Minimum three/four-year degree from accredited institution