Customer Banking Specialist - St Marys

COMMONWEALTH BANK OF AUSTRALIA

St Marys, New South Wales, Australia
On-site (part time, 20 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its St Marys branch. The role focuses on delivering exceptional customer service, addressing banking needs, and providing financial guidance while working in a dynamic retail environment

Job Summary

  • As the Customer Banking Specialist in our St Marys Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality with excellent communication skills.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its St Marys branch. The role focuses on delivering exceptional customer service, addressing banking needs, and providing financial guidance while working in a dynamic retail environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions

Nice-to-have

  • Build career with CommBank
  • Improve financial wellbeing
  • Champion risk-adverse culture
  • Act with integrity
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Work in busy retail environment

Work Rights

Not specified

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