Primary location base pyy range: $99,800 usd - $14...
Fully remote
Client account management
Saas enterprise solutions
Product expertise and support
Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions
Job Summary
Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
Collaborate closely with clients to understand their business goals and align our AI-powered solutions to help achieve those objectives.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Matching Summary
Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
Salary
Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, and annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Client account management
SaaS enterprise solutions
Product expertise and support
Client onboarding and training
Strategic account management
Nice-to-have
Curious minds and collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
Bold ideas and genuine care
Key Requirements
4+ years customer success or account management
4+ years enterprise SaaS solutions support/implementation
4+ years technical understanding of complex software ecosystems