CIBC Capital Markets is seeking a bilingual Director of Support for Financial Advisors to lead a customer service team focused on enhancing client experiences. The ideal candidate will possess strong leadership skills, a commitment to client satisfaction, and the ability to motivate a high-performing team
Job Summary
The role involves leading a team of financial services associates to provide exceptional client experiences and deepen relationships within the Imperial Service division.
Candidates must be bilingual in French and English to serve clients effectively across the specified markets.
CIBC offers a competitive salary, incentive pay, defined benefit pension plan, and a culture focused on employee growth through initiatives like Purpose Day.
Matching Summary
Match Score: 85
CIBC Capital Markets is seeking a bilingual Director of Support for Financial Advisors to lead a customer service team focused on enhancing client experiences. The ideal candidate will possess strong leadership skills, a commitment to client satisfaction, and the ability to motivate a high-performing team.
Salary
Competitive salary; Incentive pay included; Defined benefit pension plan and benefits program
Skills & Requirements
Must-have
Bilingual French and English communication
People management and team leadership
Client service excellence and financial advising
Sales support for Imperial Service team
Proactive client discovery and planning
Nice-to-have
Passion for coaching and employee development
Inclusive and collaborative team environment
Bold and authentic leadership style
Commitment to exceeding client expectations
Key Requirements
Legal eligibility to work in Canada
Experience leading high-performing diverse teams
Ability to pass attribute-based assessments and skills tests
Work Rights
Must have valid work or study permit if applicable