Service Desk Support Specialist

Shelter Home Mortgage LLC

On-site
Experience with desktop and server operating systems
Ability to effectively prioritize tasks
Good problem-solving abilities
Shelter Home Mortgage LLC is seeking a Service Desk Support Specialist responsible for resolving end-user technical issues while ensuring proper computer operation. The ideal candidate should possess relevant experience, strong communication skills, and a commitment to excellent customer service

Job Summary

  • Newrez is committed to investing in the growth and wellbeing of its employees.
  • The Service Desk Support Specialist will ensure proper computer operation for end users.
  • Employees enjoy a comprehensive benefits package that supports their overall wellbeing.

Matching Summary

Match Score: 85

Shelter Home Mortgage LLC is seeking a Service Desk Support Specialist responsible for resolving end-user technical issues while ensuring proper computer operation. The ideal candidate should possess relevant experience, strong communication skills, and a commitment to excellent customer service.

Skills & Requirements

Must-have

  • Experience with desktop and server operating systems
  • Ability to effectively prioritize tasks
  • Good problem-solving abilities

Nice-to-have

  • Exceptional customer service orientation
  • Strong documentation skills
  • Ability to absorb and retain information quickly

Key Requirements

  • Associates degree or related job experience
  • 2-4 years related work experience

Work Rights

Not specified

Tailored Resume

Cover Letter