After Sales Specialist

Chanel (Australia) Pty Ltd

After sales services cases
Technical after sales advice
Cass system updates
This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique

Job Summary

  • This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique.
  • You are energised by collaborating with a dedicated team in a dynamic, fast-paced retail environment—locally and internationally.
  • At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

Matching Summary

This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique.

Skills & Requirements

Must-have

  • After Sales Services Cases
  • Technical After Sales Advice
  • CASS System Updates
  • Product Authentication Quick Check
  • Repair Centre Coordination
  • Client Feedback Reporting

Nice-to-have

  • Positive After Sales Mindset
  • Client Engagement Expert Partnership
  • Inclusive Culture Nurturing
  • Personal Growth Contribution

Key Requirements

  • 3 years' experience in after sales
  • Product quality control experience
  • Luxury business experience advantageous
  • Strong computer skills
  • Excellent communication and interpersonal skills
  • Boutique hours availability

Work Rights

Not specified

Tailored Resume

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