Knowledge Management Consultant - Contract

Hummingbird Healthcare

United States
Hourly: $52-60ph; benefits: comprehensive medical,...
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5+ years knowledge management experience
Sharepoint configuration and customization
Taxonomy and governance framework creation
** Hummingbird Healthcare is seeking a Knowledge Management Consultant for a fully remote, contract position focused on designing and implementing SharePoint-based knowledge management systems to improve patient access operations. The ideal candidate should have extensive experience in knowledge management, SharePoint configuration, and change management within healthcare environments. **

Job Summary

  • The role focuses on transforming fragmented healthcare knowledge into scalable, governed digital systems that support frontline teams and enable AI-assisted retrieval.
  • Candidates will lead full lifecycle KMS designs, manage multiple concurrent client engagements, and drive change management to transition teams from paper-based workflows to digital tools.
  • Hummingbird offers a remote W2 contract position with comprehensive benefits including medical, dental, vision, paid wellness time off, and 401(k) coverage.

Matching Summary

Match Score: 75

** Hummingbird Healthcare is seeking a Knowledge Management Consultant for a fully remote, contract position focused on designing and implementing SharePoint-based knowledge management systems to improve patient access operations. The ideal candidate should have extensive experience in knowledge management, SharePoint configuration, and change management within healthcare environments. **

Salary

Hourly: $52-60/hour; Benefits: Comprehensive medical, dental, vision, paid wellness time off, 401(k); Contract Type: W2 through end-of-year

Skills & Requirements

Must-have

  • 5+ years knowledge management experience
  • SharePoint configuration and customization
  • Taxonomy and governance framework creation
  • JSON and HTML customization skills
  • Client engagement and delivery ownership
  • Change management for digital transition

Nice-to-have

  • Healthcare or Patient Access operations experience
  • Epic workflow integration familiarity
  • API integration with Genesys or TalkDesk
  • Microsoft MVP or community contributor status
  • AI-assisted knowledge retrieval concepts
  • Agile or startup-style working experience

Key Requirements

  • Must be legally authorized to work in the United States without sponsorship
  • Remote work location within the United States required
  • Full-time availability during standard business hours (8am-5pm)
  • Minimum 5 years of hands-on KMS implementation experience

Work Rights

Must be legally authorized to work in the US without sponsorship

Tailored Resume

Cover Letter