Customer Service Representative

The Pet Palace

Delaware, OH, United States
Base: $12.00 - $15.00ph doe; bonus/equity: tips; b...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, managing check-ins and check-outs, and responding to complaints with patience.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $12.00-$15.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners.

Salary

Base: $12.00 - $15.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints professionally
  • Keeping the lobby clean
  • Jumping in to support team members

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Love pets and people
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

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