Job Summary

• Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions.
• Collaborate closely with clients to understand their business goals and align AI-powered solutions to help achieve those objectives.
• Workday offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.

Matching Summary

Salary

Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Role may be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants.

Skills & Requirements

Key Requirements

• 8+ years customer success or account management experience
• 5+ years customer success or account management experience
• 8+ years enterprise SaaS solutions support/implementation
• 5+ years enterprise SaaS solutions support/implementation
• Technical understanding of complex software ecosystems
• Experience educating clients on products and providing training
• Comfortable working with global, cross-functional teams and clients across time zones
• Functional domain expertise in HR/recruiting software
• Proven track record to collaborate and build strong relationships with customers
• Excellent verbal and written communication skills
• Bachelor degree or equivalent work experience

Work Rights