Customer Service Rep I

Rentokil Initial

United States
Hourly: $17.00 - $27.00; bonus/equity: performance...
Maintain good customer relations
Gather customer information
Answer billing questions
Our CSR’s are the first contact to help resolve customers' concerns

Job Summary

  • Our CSR’s are the first contact to help resolve customers' concerns.
  • We offer competitive pay and many of our roles offer performance incentives.
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.

Matching Summary

Our CSR’s are the first contact to help resolve customers' concerns.

Salary

Hourly: $17.00 - $27.00; Bonus/Equity: Performance incentives; Benefits: Medical, Dental, Vision, Disability, Life Insurance, 401(k) with company match

Skills & Requirements

Must-have

  • Maintain good customer relations
  • Gather customer information
  • Answer billing questions
  • Work as a team
  • Sell the value of services

Nice-to-have

  • Courteous, knowledgeable, and empathetic
  • Make customers feel confident
  • Professional and prompt handling
  • Positive attitude while working

Key Requirements

  • High school diploma or GED
  • Excellent listening and communication skills
  • Pleasant phone voice
  • Multitasking skills
  • Work under pressure
  • Attention to detail
  • Organization and time management skills
  • Available to work Monday-Friday and Saturdays as needed

Work Rights

Not specified

Tailored Resume

Cover Letter