Customer Service Representative

SmartCare

Anaheim, CA, US
Rate: $22-26hr; doe: not specified; benefits: not ...
On-site
High school diploma or equivalent
Minimum 2 years customer service experience
Proficient in computer systems and software navigation
SmartCare is seeking a Customer Service Representative in Anaheim, CA, offering a pay rate of $22-26 per hour, depending on experience. The role involves responding to customer inquiries, entering data into service databases, and ensuring high-quality service delivery in a fast-paced environment

Job Summary

  • The role involves responding to inbound customer calls and emails regarding service and sales requests for commercial foodservice equipment.
  • Candidates must gather accurate customer information in real-time and collaborate cross-functionally with dispatch, billing, and parts departments.
  • The position requires the ability to pass background checks and initial random drug screenings while working in a fast-paced environment.

Matching Summary

Match Score: 85

SmartCare is seeking a Customer Service Representative in Anaheim, CA, offering a pay rate of $22-26 per hour, depending on experience. The role involves responding to customer inquiries, entering data into service databases, and ensuring high-quality service delivery in a fast-paced environment.

Salary

Rate: $22-26Hr; DOE: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 2 years customer service experience
  • Proficient in computer systems and software navigation

Nice-to-have

  • Prior call center or field service experience
  • Excellent verbal communication skills
  • Strong time management and organizational abilities
  • Ability to work independently with minimal supervision

Key Requirements

  • High school diploma or equivalent
  • Minimum 2 years of customer service experience
  • Pass background checks and drug screening

Work Rights

Not specified

Tailored Resume

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