This role sits at the intersection of data engineering and software engineering to support operational reporting and decision-making at scale
Job Summary
This role sits at the intersection of data engineering and software engineering to support operational reporting and decision-making at scale.
You will design and maintain data pipelines that transform high-volume event data into analytics-ready datasets for contact center and digital interactions.
The position offers a high ownership role with real influence on data architecture standards within a collaborative, product-focused engineering culture.
Matching Summary
This role sits at the intersection of data engineering and software engineering to support operational reporting and decision-making at scale.
Skills & Requirements
Must-have
5+ years data engineering experience
Strong SQL and dimensional modeling skills
ETL/ELT pipeline development expertise
Power BI dataset and report support
Go programming language proficiency
Nice-to-have
Contact center or IVR data experience
Data governance and metric standardization
Automation or AI-driven product support
Real-time operational data handling
Key Requirements
5+ years in data engineering or analytics engineering
Experience with production environments and real-time data