Service Advisor

Rick Hendrick Chevrolet (Norfolk)

Norfolk, Virginia, US
On-site
Identify and document service needs
Advise customers on services
Estimate repair costs
Rick Hendrick Chevrolet in Norfolk, Virginia, is seeking a Service Advisor responsible for identifying and documenting service, maintenance, and repairs for customers. The ideal candidate will have automotive experience, excellent customer service skills, and the ability to communicate effectively with both customers and technicians

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Meets dealership’s standards for repair and order production and maintains CSI at or above Company standards.

Matching Summary

Match Score: 85

Rick Hendrick Chevrolet in Norfolk, Virginia, is seeking a Service Advisor responsible for identifying and documenting service, maintenance, and repairs for customers. The ideal candidate will have automotive experience, excellent customer service skills, and the ability to communicate effectively with both customers and technicians.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain CSI standards

Nice-to-have

  • Demonstrate Core Values
  • Continuous Improvement mindset
  • Teamwork through Trust & Respect

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Valid Driver’s License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

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