Application Production Support Engineer - Generative AI Tools

Citigroup

Pune, Maharashtra, India
Not specified; not specified; not specified
On-site
8-13 years application production support experience
Proficiency in python or bash scripting
Experience supporting cloud-based applications on aws azure or gcp
Citigroup is seeking an Application Production Support Engineer specializing in Generative AI Tools, based in Pune, Maharashtra. The role involves providing technical support for generative AI applications, monitoring application health, and collaborating with engineering teams to resolve production issues

Job Summary

  • This role involves providing front-line technical support to diagnose and resolve production issues related to generative AI applications.
  • Candidates will utilize monitoring tools to track key metrics and proactively address potential issues before they impact users.
  • The position requires participation in a rotational on-call schedule to ensure 24/7 coverage for critical applications.

Matching Summary

Match Score: 85

Citigroup is seeking an Application Production Support Engineer specializing in Generative AI Tools, based in Pune, Maharashtra. The role involves providing technical support for generative AI applications, monitoring application health, and collaborating with engineering teams to resolve production issues.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 8-13 years application production support experience
  • Proficiency in Python or Bash scripting
  • Experience supporting cloud-based applications on AWS Azure or GCP
  • Familiarity with monitoring tools like Datadog Prometheus or Grafana
  • Strong understanding of software development lifecycle and DevOps principles

Nice-to-have

  • Experience with generative AI models and algorithms
  • Knowledge of MLOps principles and practices
  • Experience with containerization technologies like Docker or Kubernetes
  • Passion for AI and machine learning

Key Requirements

  • Bachelor's degree in Computer Science Engineering or related field
  • 8-13 years of experience in application production support
  • Excellent problem-solving and analytical skills

Work Rights

Not specified

Tailored Resume

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