You will play a critical role in enabling sales teams with actionable insights across the full customer lifecycle to drive better engagement, retention, and expansion
Job Summary
You will play a critical role in enabling sales teams with actionable insights across the full customer lifecycle to drive better engagement, retention, and expansion.
This role blends strategy, analytics, and execution to enhance how sellers leverage contact data and customer signals to improve outcomes.
Salesforce offers comprehensive benefits supporting work-life balance and career growth, emphasizing innovation and inclusion.
Matching Summary
You will play a critical role in enabling sales teams with actionable insights across the full customer lifecycle to drive better engagement, retention, and expansion.
Salary
Base: $164,000 - $177,600 annually; Bonus/Equity: Not specified; Benefits: Time off, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
Skills & Requirements
Must-have
Customer 360 insights expertise
Sales and post-sales process alignment
Data-driven sales strategy
Cross-functional stakeholder collaboration
Process and technology innovation
Customer lifecycle analytics
Nice-to-have
AI-driven insights application
Global team experience
Change management partnership
Process documentation and playbook development
Pilot and experimentation leadership
Key Requirements
6+ years in Sales Operations or Revenue Operations