Job Summary

• Will be responsible for managing customer interactions and providing exceptional support across various social media platforms.
• Your primary role will be to address customer inquiries, complaints, and feedback promptly and professionally.
• Collaborate with various internal departments, such as product development, marketing, and sales, to gather relevant information and provide accurate responses to customer inquiries.

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Skills & Requirements

Key Requirements

• Graduate from a recognized university
• Previous customer support experience preferred
• Previous social media management experience preferred
• Excellent verbal and written communication skills
• Proficiency in social media platforms and tools
• Strong problem-solving abilities
• Good organizational skills

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