Customer Care Analyst

Pluxee

Remote
**
Handles incoming interactions respecting guidelines
Generates clients feedback
Manages own backlog of actions/e-mails
** Pluxee is seeking a Customer Care Analyst for a remote position, aimed at enhancing customer relationships and managing inquiries within the employee benefits sector. The ideal candidate will have prior experience in customer care and possess strong communication and problem-solving skills. **

Job Summary

  • Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
  • Handles incoming interactions respecting guidelines, generates clients feedback when needed, and manages own backlog of actions/e-mails.
  • Be part of a multicultural team that moves as one in a fast paced and innovative environment.

Matching Summary

Match Score: 75

** Pluxee is seeking a Customer Care Analyst for a remote position, aimed at enhancing customer relationships and managing inquiries within the employee benefits sector. The ideal candidate will have prior experience in customer care and possess strong communication and problem-solving skills. **

Skills & Requirements

Must-have

  • Handles incoming interactions respecting guidelines
  • Generates clients feedback
  • Manages own backlog of actions/e-mails
  • Familiar with Customer Care tools

Nice-to-have

  • Customer focus
  • Resourfulness
  • Cultivates innovation

Key Requirements

  • First experience in Customer Care
  • School education

Work Rights

Not specified

Tailored Resume

Cover Letter