Supervisor De Retencao

Michelin Group

Not specified; not specified; benefits: vale trans...
Supervision of retention agents team
Continuous feedback application
Data analysis and kpi reporting
The role involves managing a team of Retention Agents to ensure safety, efficiency, and sustainability in fleet mobility

Job Summary

  • The role involves managing a team of Retention Agents to ensure safety, efficiency, and sustainability in fleet mobility.
  • Key responsibilities include applying continuous feedback, monitoring quality, and developing structured action plans to meet KPIs.
  • The company offers extensive benefits including health insurance, gym access, stock acquisition plans, and extended parental leave.

Matching Summary

The role involves managing a team of Retention Agents to ensure safety, efficiency, and sustainability in fleet mobility.

Salary

Not specified; Not specified; Benefits: Vale transporte, Vale refeição, Plano de saúde, Gympass, Stock plan

Skills & Requirements

Must-have

  • Supervision of retention agents team
  • Continuous feedback application
  • Data analysis and KPI reporting
  • Process improvement for efficiency
  • Intermediate Microsoft Office skills

Nice-to-have

  • Strong sense of ownership
  • Collaborative team environment builder
  • Proactive problem solving attitude
  • Innovation mindset
  • Commitment to diversity and inclusion

Key Requirements

  • Complete higher education degree
  • Previous experience in supervision
  • Strong analytical capabilities with data management

Work Rights

Not specified

Tailored Resume

Cover Letter