Customer Banking Specialist - Potts Point

Markham Bank

Potts Point, AU
Part-time (20 hours per week; predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Markham Bank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on providing exceptional customer service and support for various banking needs. The ideal candidate should have experience in customer service, strong communication skills, and a genuine interest in helping customers achieve their financial goals

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing the bank's processes and risk-adverse culture.

Matching Summary

Match Score: 85

Markham Bank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on providing exceptional customer service and support for various banking needs. The ideal candidate should have experience in customer service, strong communication skills, and a genuine interest in helping customers achieve their financial goals.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide holistic customer solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in financial wellbeing
  • Build career with CommBank
  • Support Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

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