Global Director - Marine Services

JCI

Cinisello Balsamo, Italy
Fully remote
Marine service leadership in apac and emea
Global service standardization and governance
Lifecycle support for marine hvac/r and safety systems
You will define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions and vessel classes

Job Summary

  • You will define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions and vessel classes.
  • You will lead global service delivery operations, build regional partner ecosystems, and manage contractual and compliance frameworks.
  • You will act as an executive sponsor for strategic accounts and represent Johnson Controls in industry forums to maintain preferred supplier status.

Matching Summary

You will define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions and vessel classes.

Skills & Requirements

Must-have

  • Marine service leadership in APAC and EMEA
  • Global service standardization and governance
  • Lifecycle support for marine HVAC/R and safety systems
  • Digital service platforms and cybersecurity
  • Commercial and contract management
  • Risk, safety, and compliance enforcement
  • People leadership and capability building

Nice-to-have

  • Customer and stakeholder executive engagement
  • Operational excellence and resilience
  • Data-driven service and performance analytics
  • Partner ecosystem management
  • Crisis management protocols
  • Knowledge-sharing and one-way-of-working culture

Key Requirements

  • 10+ years marine service leadership experience
  • Hands-on accountability for APAC and EMEA service delivery
  • Knowledge of marine regulatory frameworks and classification
  • Fluency with digital service platforms and cybersecurity
  • Experience managing multi-region service P&Ls and contracts

Work Rights

Not specified

Tailored Resume

Cover Letter