Account Director

D&D Insurance Agency Inc

St Albans, WV, US
Not specified; benefits: medical/dental/vision ins...
Problem-solving and critical thinking skills
Strong verbal and written communication abilities
Experience with carrier contracting and certification
The Account Director serves as the primary liaison between agents, Agent Pipeline, and insurance carriers to ensure high levels of service and effective communication

Job Summary

  • The Account Director serves as the primary liaison between agents, Agent Pipeline, and insurance carriers to ensure high levels of service and effective communication.
  • This role requires proactively troubleshooting agent concerns and guiding them through complex processes like contracting and certification to achieve first-call resolution.
  • The company offers a competitive benefits package including medical/dental/vision insurance, a 401(k) retirement plan, and paid holidays within a family-like culture.

Matching Summary

The Account Director serves as the primary liaison between agents, Agent Pipeline, and insurance carriers to ensure high levels of service and effective communication.

Salary

Not specified; Benefits: Medical/Dental/Vision Insurance, 401(k), Paid Holidays, PTO, FSA/HSA, Life Insurance, Disability coverage

Skills & Requirements

Must-have

  • Problem-solving and critical thinking skills
  • Strong verbal and written communication abilities
  • Experience with carrier contracting and certification
  • Ability to troubleshoot and resolve agent concerns
  • Proficiency in navigating carrier portals

Nice-to-have

  • Empathetic approach to customer service
  • Forward-thinking mindset for anticipating roadblocks
  • Self-motivated with a drive for continuous improvement
  • Collaborative team player in dynamic environments

Key Requirements

  • Limited day travel with occasional overnight travel required
  • Proven track record as a team player
  • Exceptional attention to detail and organizational skills

Work Rights

Not specified

Tailored Resume

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