Telephone Nurse Triage, Cardiology, Full-time

Wake Forest Baptist Medical Center - Cardiology

Winston Salem, NC, United States
Base: $35.50 - $53.25; bonus/equity: not specified...
Telephone triage skills
Acute care experience
Patient and family centered care
Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences

Job Summary

  • Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences.
  • Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i.e. telephone, fax, email, internet, or patient portal technology.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.

Matching Summary

Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences.

Salary

Base: $35.50 - $53.25; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Telephone triage skills
  • Acute care experience
  • Patient and family centered care
  • Active listening skills
  • Evidence based practice
  • Patient safety focus

Nice-to-have

  • Professional practice model participation
  • Lifelong learning
  • Adaptable communication style
  • Customer service skills

Key Requirements

  • Graduation from accredited School of Nursing
  • Two years acute care experience
  • Current RN license
  • BCLS certification
  • BSN preferred
  • Acute care experience within last 10 years preferred
  • Telephone Triage experience preferred
  • Health Insurance concepts preferred
  • Managed Care concepts preferred

Work Rights

Not specified

Tailored Resume

Cover Letter