Program Manager, People Operations Strategy

Stripe

Remote
Remote
Drive a users-first scale & transformation roadmap
Internal operating mechanisms
Proactive, automation and ai-driven operations
Stripe is seeking a strategic operations Program Manager for its Global People Operations team, focusing on enhancing operational efficiency through AI and automation. The ideal candidate should have extensive experience in People Operations or Business Operations, with a strong emphasis on data-driven decision-making and stakeholder management

Job Summary

  • As the People Ops Strategy PM, you will champion our transformation efforts to drive a users-first operational scale roadmap for the Global People Operations horizontal—with AI and automation at the forefront.
  • You will centralize the intake and capacity governance for Global People Operations, ensuring that new work is vetted for operational fit and that our team has the bandwidth and data-driven insights to deliver at scale.
  • Drive improvements in internal operating mechanisms that shift the People Ops team toward proactive, automation and AI-driven operations, advancing the model’s overall effectiveness.

Matching Summary

Match Score: 85

Stripe is seeking a strategic operations Program Manager for its Global People Operations team, focusing on enhancing operational efficiency through AI and automation. The ideal candidate should have extensive experience in People Operations or Business Operations, with a strong emphasis on data-driven decision-making and stakeholder management.

Skills & Requirements

Must-have

  • drive a users-first scale & transformation roadmap
  • internal operating mechanisms
  • proactive, automation and AI-driven operations
  • centralize intake and capacity governance
  • operational resiliency and efficiency

Nice-to-have

  • leading process migration efforts
  • driving documentation adoption
  • navigating rapid innovation alongside stringent compliance

Key Requirements

  • 8+ years of experience in People Operations, Service Delivery Management, or Business Operations
  • Proven track record of driving a central work intake model
  • Demonstrated experience leading operational infrastructure
  • Strong fluency with AI, RPA, and complex case-management ecosystems
  • Exceptional analytical skills with ability to forecast demand
  • Excellent communication and stakeholder management skills

Work Rights

Not specified

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