Guest Services Team Leader London, United Kingdom £35,000 Per Annum Full Time - Permanent Apply By No Expiry Date Posted On 29 April, 2026

Rapport Guest Services

London, United Kingdom
Base: £35,000 py; bonus/equity: not specified; ben...
On-site
Leadership experience in guest services
Professional front desk operations
Switchboard and call management
The role serves as the face of the workplace, creating a welcoming environment for guests and clients at a global financial firm

Job Summary

  • The role serves as the face of the workplace, creating a welcoming environment for guests and clients at a global financial firm.
  • Candidates will lead a team of two ambassadors while managing daily reception duties including switchboard operations and meeting room readiness.
  • The position offers comprehensive benefits including a contributory pension scheme, wellness programs, and paid time off for community volunteering.

Matching Summary

The role serves as the face of the workplace, creating a welcoming environment for guests and clients at a global financial firm.

Salary

Base: £35,000 per annum; Bonus/Equity: Not specified; Benefits: Contributory pension, travel discounts, life assurance, cash rewards

Skills & Requirements

Must-have

  • Leadership experience in guest services
  • Professional front desk operations
  • Switchboard and call management
  • Meeting room booking coordination
  • Catering liaison capabilities

Nice-to-have

  • Natural talent for motivating teams
  • Proactive problem-solving mindset
  • Warm and confident interpersonal style
  • Ability to work shift rota basis
  • Experience in financial sector offices

Key Requirements

  • At least one year of leadership experience
  • Full-time permanent availability
  • Shift rota availability between 7:30 AM and 6 PM

Work Rights

Not specified

Tailored Resume

Cover Letter