Av Specialist

EOS IT Solutions

Seattle, United States
Base: $80,000 - $90,000 usd; bonus/equity: not spe...
On-site
Cisco, crestron, extron hardware knowledge
Signal flow and troubleshooting expertise
Tier 2 video conferencing support experience
EOS IT Solutions is a global technology provider delivering collaboration and business IT support services to industry leaders

Job Summary

  • EOS IT Solutions is a global technology provider delivering collaboration and business IT support services to industry leaders.
  • The role requires resolving 99% of in-room AV/VC issues daily while maintaining high uptime for executive spaces.
  • Candidates must possess strong interpersonal skills to provide white-glove technical support to C-suite executives and manage complex escalations.

Matching Summary

EOS IT Solutions is a global technology provider delivering collaboration and business IT support services to industry leaders.

Salary

Base: $80,000 - $90,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Cisco, Crestron, Extron hardware knowledge
  • Signal flow and troubleshooting expertise
  • Tier 2 video conferencing support experience
  • Break fix maintenance within SLA windows
  • Physical lifting of heavy equipment

Nice-to-have

  • Creative and methodical problem-solving approach
  • Strong conflict resolution and de-escalation skills
  • Experience with hybrid event production support
  • Ability to train Tier 1 technicians
  • Adaptability to client culture

Key Requirements

  • Knowledge of Cisco, Crestron, Extron, Shure, Clearone hardware
  • Ability to lift large/heavy objects
  • Self-motivated in a fast-paced independent environment

Work Rights

Not specified

Tailored Resume

Cover Letter