Customer Experience Advisor | S1 | Retail Banking | Coleraine Branch

Santander

Coleraine, United Kingdom
Base: £25,000.00 - £31,579.00 py; bonus/equity: no...
Proven customer service experience
Effective communication with customers
Face-to-face or telephony background
This role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions

Job Summary

  • This role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.
  • The position requires a flexible approach to a multi-skilled environment where you will help protect customers against fraud and scams.
  • Employees receive competitive benefits including an 8% pension contribution, 25 days' holiday, and access to discounted healthcare and wellbeing programs.

Matching Summary

This role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.

Salary

Base: £25,000.00 - £31,579.00 per annum; Bonus/Equity: Not specified; Benefits: 8% pension, 25 days holiday, £500 allowance

Skills & Requirements

Must-have

  • Proven customer service experience
  • Effective communication with customers
  • Face-to-face or telephony background

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible can-do approach to work
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK required
  • 6 Month Fixed Term Contract
  • 24.5 hours per week rota'd basis

Work Rights

Must have right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter