Vip Guest Services Representative

Dow Event Center

Brooklyn, NY, United States
Base: $19.51ph; bonus/equity: not specified; benef...
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Excellent customer service skills
Maintain professional demeanor
Protect premium area integrity
** The Dow Event Center is seeking a VIP Guest Services Representative to provide exceptional service to high-end clients at Barclays Center events. The role requires excellent customer service skills, reliability, and the ability to work extended shifts in a fast-paced environment. **

Job Summary

  • VIP Guest Services Representatives are responsible for providing excellent service at Barclays Center events to our most high-end clientele.
  • Primary responsibilities will include greeting and directing guests within the Calvin Klein Club premium service area VIP entrance, VIP coat check, and The Vault; conducting sweeps, providing wheelchair escorts, operating elevators, and responding to guests' questions, comments, and complaints.
  • ASM Global is the preeminent management and content partner with over 350 venues worldwide.

Matching Summary

Match Score: 75

** The Dow Event Center is seeking a VIP Guest Services Representative to provide exceptional service to high-end clients at Barclays Center events. The role requires excellent customer service skills, reliability, and the ability to work extended shifts in a fast-paced environment. **

Salary

Base: $19.51/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • excellent customer service skills
  • maintain professional demeanor
  • protect premium area integrity
  • respond to guest inquiries
  • work extended elevator shifts
  • work evenings and weekends

Nice-to-have

  • friendly outgoing personality
  • positive working relationship
  • maintain fun friendly safe environment
  • calmly interact with angry guests

Key Requirements

  • High school diploma or equivalent
  • One year prior customer service experience
  • Reliable transportation to and from Barclay's Center
  • Must be able to work in the elevators
  • Available to work at least five evening events per week

Work Rights

Not specified

Tailored Resume

Cover Letter