Sig - Case Manager

Eml

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role offers the opportunity to make a positive impact on someone's life every day by supporting their return-to-work journey

Job Summary

  • This role offers the opportunity to make a positive impact on someone's life every day by supporting their return-to-work journey.
  • The position involves managing both mental health and physical claims while liaising with multiple stakeholders to implement recovery strategies.
  • EML provides a diverse and collaborative team culture with flexibility to work from home up to 3 days per week after month three.

Matching Summary

This role offers the opportunity to make a positive impact on someone's life every day by supporting their return-to-work journey.

Salary

Not specified; Not specified; Generous employee benefits including wellness program and incentive scheme

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities
  • Empathetic approach to injured workers

Nice-to-have

  • Allied health background preferred
  • Rehabilitation or disability support experience
  • Strategic thinking and creativity
  • Strong communication and rapport building

Key Requirements

  • Extensive customer service experience required
  • Allied health or case management experience advantageous
  • Ability to build rapport and trust with clients

Work Rights

Not specified

Tailored Resume

Cover Letter