Senior Associate, Global Customer Care (us Shift)

Smith & Nephew

Pune, India
Hybrid
Order management systems experience
Strong analytical skills
Customer-first mindset
Join our dynamic team and embark on an exciting journey of innovation and growth

Job Summary

  • Join our dynamic team and embark on an exciting journey of innovation and growth.
  • You will take ownership of complex surgery order processing and dispute resolution.
  • We believe in crafting the greatest good for society and supporting our employees.

Matching Summary

Join our dynamic team and embark on an exciting journey of innovation and growth.

Skills & Requirements

Must-have

  • Order Management Systems experience
  • Strong analytical skills
  • Customer-first mindset

Nice-to-have

  • Detail-oriented with improvement approach
  • Ability to work cross-functionally
  • Excellent communication skills

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 5-7 years of experience in Order Management
  • Hands-on experience with SAP, EDI

Work Rights

Not specified

Tailored Resume

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