101090010201

Acquire Asia Pacific Pty

Pasig City, Philippines
Product/technical support agent
Handle inbound customer calls
Troubleshooting and warranty matters
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients

Job Summary

  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
  • Your day could see you answer inbound calls from customers who have questions and/or need help with consumer electronics, and handle upsell.
  • We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values.

Matching Summary

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.

Skills & Requirements

Must-have

  • Product/Technical Support Agent
  • Handle inbound customer calls
  • Troubleshooting and warranty matters
  • Utilize knowledge base system
  • Work effectively with Windows
  • Customer satisfaction focus

Nice-to-have

  • Innovation and teamwork
  • Positive attitude and energy
  • Initiative and self-development
  • MAC experience a plus
  • Home audio technology knowledge

Key Requirements

  • 2+ years technical inbound call center experience
  • Problem solving and critical thinking skills
  • Great multi-tasking skills
  • Flexible work schedule including weekends
  • Good oral and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter