Customer Service Representative Bilingual Vietnamese Preferred

PLS

Houston, TX, United States
On-site
Superior customer service
Educate customers on products
Maintain company quality standards
Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Job responsibilities include educating customers on company products and services, ensuring compliance with regulations, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain company quality standards
  • cash handling
  • point-of-sale system usage
  • resolve customer complaints

Nice-to-have

  • professional appearance and demeanor
  • honesty and integrity
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Ability to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter