Customer Service Consultant

Caliber Public Safety

Newark, DE, US
$18-20 ph; not specified; medical, dental + vision
Greeting customers in person or on phone
Determine customer needs
Provide guidance and assistance
The Customer Service Consultant will perform all-purpose duties including greeting customers, determining their needs, and providing guidance and assistance

Job Summary

  • The Customer Service Consultant will perform all-purpose duties including greeting customers, determining their needs, and providing guidance and assistance.
  • Responsibilities include assisting Collision Estimators with vehicle drop-offs, mapping, photographing, arranging transportation, preparing paperwork, and performing customer deliveries.
  • Benefits include medical, dental, vision from day one, industry comparable pay paid weekly with overtime eligibility, paid vacation & holidays, and career growth opportunities.

Matching Summary

The Customer Service Consultant will perform all-purpose duties including greeting customers, determining their needs, and providing guidance and assistance.

Salary

$18-20 per hour; Not specified; Medical, dental and vision

Skills & Requirements

Must-have

  • greeting customers in person or on phone
  • determine customer needs
  • provide guidance and assistance
  • handling drop-offs, mapping, photographing vehicles
  • arranging customer transportation
  • preparing paperwork
  • performing active customer deliveries
  • communicating with customers, clients, teammates, vendors

Nice-to-have

  • sales experience a plus
  • passion for learning collision industry
  • personable, friendly world class customer service

Key Requirements

  • 2+ years of customer facing experience
  • valid driver's license
  • eligible for coverage under company insurance
  • ability to do consistent physical activity
  • understand instructions written and verbal
  • prioritize competing tasks and adapt
  • eligible to work in the U.S. with no restrictions

Work Rights

Eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter