Loan Officer

USAA

Phoenix, Arizona, US
Base: $45,000.00 annual; bonus/equity: uncapped ti...
Mortgage product sales
Customer service delivery
Risk and compliance management
Deliver impactful customer service to members while providing mortgage product solutions that facilitate the member’s financial security

Job Summary

  • Deliver impactful customer service to members while providing mortgage product solutions that facilitate the member’s financial security.
  • Under limited supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

Deliver impactful customer service to members while providing mortgage product solutions that facilitate the member’s financial security.

Salary

Base: $45,000.00 annual; Bonus/Equity: uncapped tiered incentive program; Benefits: comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • Mortgage product sales
  • Customer service delivery
  • Risk and compliance management
  • Mortgage industry knowledge
  • Partnership development

Nice-to-have

  • Financial security focus
  • Member relationship deepening
  • Flexible work environment

Key Requirements

  • High School Diploma or GED
  • 2 years mortgage sales experience
  • Relevant financial services customer service
  • Mortgage products assessment completion
  • Applicable licenses/state registrations

Work Rights

Not specified

Tailored Resume

Cover Letter