Residential Claims Advisor Ii

TD Ameritrade

Calgary, Alberta, Canada
Base: $58,800 - $83,000 cad; bonus/equity: not spe...
Adjust claims in accordance with policy coverage
Collaborate with internal and external partners
Ensure accurate and timely reserving of claims
The role involves meeting or exceeding customer needs by adjusting claims accurately and speedily according to policy coverage

Job Summary

  • The role involves meeting or exceeding customer needs by adjusting claims accurately and speedily according to policy coverage.
  • TD Insurance offers a stable work environment with significant opportunities for professional development and skill enhancement.
  • Employees are expected to actively participate in performance management processes and complete all required internal training.

Matching Summary

The role involves meeting or exceeding customer needs by adjusting claims accurately and speedily according to policy coverage.

Salary

Base: $58,800 - $83,000 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement programs included

Skills & Requirements

Must-have

  • Adjust claims in accordance with policy coverage
  • Collaborate with internal and external partners
  • Ensure accurate and timely reserving of claims
  • Adhere to mandatory compliance and audit requirements
  • Demonstrate effective communication and negotiation skills

Nice-to-have

  • Provide guidance and technical support to colleagues
  • Participate in peer coaching and training initiatives
  • Show empathy and compassion in customer interactions
  • Leverage external vendors for claim processing
  • Contribute to a positive working environment

Key Requirements

  • 2+ years of experience in a claims adjusting role
  • Obtaining provincial claims adjusting licensing may be required
  • CIP designation is preferred
  • Home construction or building material knowledge is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter