Program Manager - London

GitLab

London, United Kingdom
Remote
Customer-facing professional services
Oversee customer programs and projects
Develop delivery methodology
Lead delivery of multi-workstream professional services engagements with large and strategic customers

Job Summary

  • Lead delivery of multi-workstream professional services engagements with large and strategic customers.
  • Build strong relationships with key customer stakeholders including executive leaders and engineering teams.
  • Develop a delivery methodology leveraging agile and project management best practices and communicate its use to stakeholders.

Matching Summary

Lead delivery of multi-workstream professional services engagements with large and strategic customers.

Skills & Requirements

Must-have

  • Customer-facing professional services
  • Oversee customer programs and projects
  • Develop delivery methodology
  • Manage stakeholder expectations
  • Define program strategy and roadmap
  • Create program level WBS and RACI

Nice-to-have

  • Embrace AI in workflows
  • High-performance culture
  • Continuous knowledge exchange

Key Requirements

  • Proficiency with forecasting and reporting metrics
  • Ability to lead Project Management Program Level meetings
  • Ability to manage budgets and timelines
  • GitLab Project Management Certified within 2 months

Work Rights

Not specified

Tailored Resume

Cover Letter