Field Service Engineer

Kardex

Attractive salary; compyny 401k with match; health...
Fully remote
Preventive maintenance on asrs systems
Troubleshooting hardware and software remotely
Commissioning and testing autostore systems
The Field Service Engineer is critical for maintaining high system availability and customer satisfaction through rapid issue resolution

Job Summary

  • The Field Service Engineer is critical for maintaining high system availability and customer satisfaction through rapid issue resolution.
  • Candidates will perform commissioning, testing, and training for end users while working with both AutoStore and third-party systems.
  • The role offers long-term prospects in a fast-growing international company with attractive benefits including a 401k match and health coverage.

Matching Summary

The Field Service Engineer is critical for maintaining high system availability and customer satisfaction through rapid issue resolution.

Salary

Attractive salary; Company 401k with match; Health & Welfare benefits included

Skills & Requirements

Must-have

  • Preventive maintenance on ASRS systems
  • Troubleshooting hardware and software remotely
  • Commissioning and testing AutoStore systems
  • Reading electrical circuit diagrams
  • Working with voltages up to 1000 volts
  • Traveling 70-80% to customer sites
  • Working at heights up to 7 metres

Nice-to-have

  • Experience in field service roles
  • Familiarity with third-party system integrations
  • Strong customer service mindset
  • Ability to build cross-cultural relationships
  • Self-driven and results-oriented attitude

Key Requirements

  • Technical vocational training (industrial electronics, electrician, mechatronics)
  • Valid car driving licence required
  • Fluency in English language
  • Certified electrician status preferred
  • Experience working at heights up to 7 metres

Work Rights

Not specified

Tailored Resume

Cover Letter