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Roche is seeking a Patient Journey Solution Cluster Lead in Taipei, Taiwan, to drive a customer-centric approach in improving patient experiences and outcomes within the healthcare system. The role requires an experienced leader in the pharmaceutical industry who can inspire teams, manage cross-functional collaborations, and develop effective strategies for patient engagement.
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Job Summary
The role focuses on fostering a high-performing organization that sets ambitious Triple Win goals for patients, the healthcare system, and Roche.
You will drive best-in-class customer experience by placing the patient at the center of efforts to shape and co-create with key stakeholders.
As a senior leader, you must act as an agile visionary, architect, coach, and catalyst to help the cluster and Roche Pharma Taiwan culture thrive.
Matching Summary
Match Score: 75
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Roche is seeking a Patient Journey Solution Cluster Lead in Taipei, Taiwan, to drive a customer-centric approach in improving patient experiences and outcomes within the healthcare system. The role requires an experienced leader in the pharmaceutical industry who can inspire teams, manage cross-functional collaborations, and develop effective strategies for patient engagement.
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Skills & Requirements
Must-have
8+ years pharmaceutical industry experience
5+ years people management experience
2+ years top management level experience
Omnichannel customer engagement expertise
Disease area and therapy strategic understanding
Nice-to-have
Advanced degree in Life Science or MBA
Regional or headquarters experience
Agile leadership mindset
Passion for healthcare sustainability
Creative leadership culture advocacy
Key Requirements
Bachelor degree in scientific, economic, or business fields
8+ years experience in Pharmaceutical Industry
5+ years experience in people management
2+ years experience in top management level
Success managing across a portfolio of products/diseases