Sr. Specialized Customer Success Manager, Talent Ai
Workday
Atlanta, GA, USA
Primary location base pyy range: $113,800 usd - $1...
Hybrid (flex work - at least 50% of time spent in-office or with customers quarterly)
Ai-powered talent acquisition workflows
Customer success framework
Strategic customer success
The Sr. Specialized Customer Success Manager for Talent AI at Workday is a customer-facing role focused on driving AI-powered Talent Acquisition adoption and value realization. Candidates should possess extensive experience in customer success and AI-driven products, along with a strong background in Talent Acquisition or HR
Job Summary
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones, while influencing retention, advocacy, and expansion.
The annualized base salary ranges for the primary location and any additional locations are listed below.
Matching Summary
Match Score: 85
The Sr. Specialized Customer Success Manager for Talent AI at Workday is a customer-facing role focused on driving AI-powered Talent Acquisition adoption and value realization. Candidates should possess extensive experience in customer success and AI-driven products, along with a strong background in Talent Acquisition or HR.
Salary
Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: Role may be eligible for Bonus Plan or commission/bonus, annual refresh stock grants
Skills & Requirements
Must-have
AI-powered Talent Acquisition workflows
Customer Success framework
strategic Customer Success
organizational change management
workflow redesign
operating model shifts
Nice-to-have
sun-drenched optimism and drive
courageous collaborators
curious minds
genuine care
bold ideas
Key Requirements
5+ years customer-facing services experience
2+ years AI/ML or data-driven products experience
2+ years Talent Acquisition or Human Resources experience