Customer Service Call Center Representative

Lithia & Driveway (LAD)

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
**
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
** Lithia & Driveway is seeking a Customer Service Call Center Representative for their Tigard, OR location, offering a hybrid work model. The role involves managing inbound customer calls, providing excellent service, and ensuring accurate data entry. Compensation starts at $20/hour with additional pay for Spanish language proficiency. **

Job Summary

  • The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Employees will monitor customer accounts for non-payments, declined payments, and other irregularities, forwarding delinquent accounts to the Collections Team as needed.
  • The position offers competitive pay starting at $20/hour along with comprehensive benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** Lithia & Driveway is seeking a Customer Service Call Center Representative for their Tigard, OR location, offering a hybrid work model. The role involves managing inbound customer calls, providing excellent service, and ensuring accurate data entry. Compensation starts at $20/hour with additional pay for Spanish language proficiency. **

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Knowledge of MS Office applications
  • Ability to work in a hybrid environment

Key Requirements

  • Previous telephone customer service experience preferred
  • PC skills including knowledge of MS Office
  • Ability to perform accurate data input

Work Rights

Not specified

Tailored Resume

Cover Letter