Supervisor, Guest Experience

Lyn Jobs

Boca Raton, Florida, USA
Not specified
Guest services for university events
Box office operations
Ticketing systems and procedures
Lyn Jobs is seeking a Supervisor for Guest Experience to oversee ticketing operations and customer service for university events in Boca Raton, Florida. The ideal candidate will have experience in a box office setting, strong customer service skills, and the ability to manage a team effectively

Job Summary

  • The Guest Experience Supervisor oversees guest services for university events and programs, including individual and group ticketing, ticketing systems and guest records.
  • This role supports university events and customer service initiatives for the Office of Marketing and Communication.
  • Supervise, train and schedule box office staff.

Matching Summary

Match Score: 85

Lyn Jobs is seeking a Supervisor for Guest Experience to oversee ticketing operations and customer service for university events in Boca Raton, Florida. The ideal candidate will have experience in a box office setting, strong customer service skills, and the ability to manage a team effectively.

Skills & Requirements

Must-have

  • Guest services for university events
  • Box office operations
  • Ticketing systems and procedures
  • Front-of-the-house operations
  • Customer service initiatives

Nice-to-have

  • Collaborate with marketing teams
  • Effective communications
  • Problem-solve effectively

Key Requirements

  • Bachelor's degree or equivalent experience
  • Experience in customer service and events
  • Familiarization with event ticketing systems
  • Experience managing a team

Work Rights

Not specified

Tailored Resume

Cover Letter