Manage admissions process from enquiry to agreement
Engage with referrers and maintain relationships
Conduct facility tours and pre-admission discussions
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Mercy Health is seeking an Admissions Coordinator for their East Melbourne location, responsible for guiding customers through the admissions process in aged care. The ideal candidate will have a strong commitment to patient-centered care, exceptional customer service skills, and the ability to manage relationships with referrers and prospective residents.
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Job Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
The team values security, stability, and the opportunity to build on over a century of providing care for people when they need it most.
Candidates must be committed to delivering exceptional patient-centred care and fostering strong relationships with referrers and prospective residents.
Matching Summary
Match Score: 75
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Mercy Health is seeking an Admissions Coordinator for their East Melbourne location, responsible for guiding customers through the admissions process in aged care. The ideal candidate will have a strong commitment to patient-centered care, exceptional customer service skills, and the ability to manage relationships with referrers and prospective residents.
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Skills & Requirements
Must-have
Manage admissions process from enquiry to agreement
Engage with referrers and maintain relationships
Conduct facility tours and pre-admission discussions
Utilize CRM systems for compliance and lead tracking