Claims operations and adjuster workflows knowledge
Agile delivery environment experience
This role is responsible for end-to-end ownership of AI initiatives specifically aligned with a Line of Business or claims domain
Job Summary
This role is responsible for end-to-end ownership of AI initiatives specifically aligned with a Line of Business or claims domain.
The position requires partnering directly with business stakeholders to define AI-enabled improvements that reduce claim cycle time and enhance fraud detection rates.
Sedgwick offers a caring culture with work-life balance and has been recognized as one of America's Greatest Workplaces.
Matching Summary
This role is responsible for end-to-end ownership of AI initiatives specifically aligned with a Line of Business or claims domain.
Skills & Requirements
Must-have
6-10 years Product Management experience
Claims operations and adjuster workflows knowledge
Agile delivery environment experience
AI model feasibility validation skills
Stakeholder communication across business and technical
Nice-to-have
Experience with managed services models
Understanding of regulatory risk in insurance
Ability to balance operational urgency with governance
Strong background in fraud detection or reserving accuracy
Key Requirements
6-10 years experience in Product Management or Business-Technology roles
Strong understanding of claims operations and insurance servicing models
Proven ability to translate operational pain points into technical requirements