Operations Associate

SCAN

Orange County, California, US
Base: $70,304.00 to $84,413.00 annually; bonus/equ...
Hybrid
Performance monitoring and analysis
Communication and collaboration
Vendor management and issue resolution
The POD Ops Associate partners with the APC manager and Medical Director to oversee the operational aspects of 1-3 SCAN Mobile Care Team PODs, ensuring efficient performance, effective communication, and high-quality care delivery

Job Summary

  • The POD Ops Associate partners with the APC manager and Medical Director to oversee the operational aspects of 1-3 SCAN Mobile Care Team PODs, ensuring efficient performance, effective communication, and high-quality care delivery.
  • Monitor and analyze performance metrics including but limited to ADK, visits per day, visits per week, open notes, notifications, TigerConnect access, documentation, and RAF scoring.
  • Base salary range: $70,304.00 to $84,413.00 annually; Bonus/Equity: Annual bonus program; Benefits: Robust Wellness Program, Generous paid-time-off (PTO), Eleven paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday, Excellent 401(k) Retirement Saving Plan with employer match and contribution, Robust employee recognition program, Tuition reimbursement.

Matching Summary

The POD Ops Associate partners with the APC manager and Medical Director to oversee the operational aspects of 1-3 SCAN Mobile Care Team PODs, ensuring efficient performance, effective communication, and high-quality care delivery.

Salary

Base: $70,304.00 to $84,413.00 annually; Bonus/Equity: Annual bonus program; Benefits: Robust Wellness Program, Generous paid-time-off (PTO), Eleven paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday, Excellent 401(k) Retirement Saving Plan with employer match and contribution, Robust employee recognition program, Tuition reimbursement

Skills & Requirements

Must-have

  • Performance monitoring and analysis
  • Communication and collaboration
  • Vendor management and issue resolution
  • Panel management
  • Process improvement and standardization
  • Member satisfaction

Nice-to-have

  • Curious about AI
  • Values-driven platform
  • Compassion with discipline
  • Innovation with stewardship

Key Requirements

  • Bachelor's degree in healthcare or business-related field
  • Prior experience in healthcare operations management
  • Demonstrated leadership experience
  • Familiarity with quality improvement methodologies

Work Rights

Not specified

Tailored Resume

Cover Letter