Unified Communications Assistant

CMS LLC

London, United Kingdom
Hybrid
Technical support for av/uc equipment
Client meeting room troubleshooting
Microsoft teams basic user management
You will provide technical support and coordination assistance for live and hybrid events, perform regular room checks, and analyze and resolve client meeting room technical problems

Job Summary

  • You will provide technical support and coordination assistance for live and hybrid events, perform regular room checks, and analyze and resolve client meeting room technical problems.
  • The role involves exploring, testing, and implementing new Unified Communications solutions, participating in project work including non-business hour deployments, and maintaining IT and audio-visual equipment inventory.
  • Benefits include a competitive basic salary, flexible hybrid working policy, generous bonus scheme, up to 25 days holiday, private medical insurance, and enhanced parental leave.

Matching Summary

You will provide technical support and coordination assistance for live and hybrid events, perform regular room checks, and analyze and resolve client meeting room technical problems.

Skills & Requirements

Must-have

  • Technical support for AV/UC equipment
  • Client meeting room troubleshooting
  • Microsoft Teams basic user management
  • Windows operating systems and hardware support
  • Audio-visual equipment operation and maintenance

Nice-to-have

  • Proactive problem-solver
  • Teamwork commitment
  • Customer service dedication
  • Ability to work under stress

Key Requirements

  • At least one year of AV equipment experience
  • Basic networking and SIP protocol understanding
  • Demonstrable ability to master new technologies

Work Rights

Not specified

Tailored Resume

Cover Letter