The Business Analyst is responsible for understanding identified needs by exploring solution paths, considering best practices and various constraints
Job Summary
The Business Analyst is responsible for understanding identified needs by exploring solution paths, considering best practices and various constraints.
They participate in the entire project lifecycle: analysis, configuration, implementation, training, and support as needed.
Propose and recommend value-added solutions to meet business needs, prepare and deliver user training as needed, and map processes.
Matching Summary
The Business Analyst is responsible for understanding identified needs by exploring solution paths, considering best practices and various constraints.
Skills & Requirements
Must-have
Analyze and document business needs
Support project lifecycle
Coordinate deployment and execution
Map business processes
Proficiency in Office Suite and Visio
Nice-to-have
Customer service orientation
Ability to work under pressure
Leadership, autonomy, and versatility
Key Requirements
Bachelor's degree in engineering, business administration, or equivalent
Minimum 5 years of similar experience
Knowledge of ServiceNow platform is an asset
Excellent analytical and problem-solving skills
Ability to manage multiple projects simultaneously