Manager - It Product Management

ScottishPower

Binghamton, NY, United States
Base: $128,830 to $160,000; bonus/equity: generous...
It services aligned with business goals
Customer services related solutions
Gather and communicate requirements
The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals

Job Summary

  • The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals.
  • This role will act as a primary IT point-of-contact to the operating company, defining and communicating customer services related solutions and services.
  • Competitive benefits and growth opportunities, generous performance-based bonuses, 12% 401(k) match, and comprehensive health, dental, and vision insurance are offered.

Matching Summary

The Manager - IT Product Management role is responsible bridging between the operating company business stakeholders and IT technical teams ensuring that IT services are aligned with the operating company organization goals.

Salary

Base: $128,830 to $160,000; Bonus/Equity: Generous performance-based bonuses; Benefits: Competitive benefits

Skills & Requirements

Must-have

  • IT services aligned with business goals
  • Customer services related solutions
  • Gather and communicate requirements
  • Timely delivery of services
  • CIS/CRM systems knowledge

Nice-to-have

  • Inspire and motivate teams
  • Build relationships with stakeholders
  • Continuous improvement efforts
  • User feedback monitoring

Key Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum of 8 years of relevant experience
  • Prior leadership and management skills
  • Knowledge of utility customer services functions
  • Understanding of regulatory requirements
  • Experience managing end user or customer services functions
  • Experience with stakeholder engagement

Work Rights

Not specified

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