Understanding of full software development life cycle
Exceptional customer service skills
Playtech is seeking a Technical Account Manager to serve as a strategic liaison between customers and internal teams, focusing on software requirements and operational support. The ideal candidate will have 2-3 years of experience in a software environment, exceptional communication skills, and a strong customer service ethos
Job Summary
You will serve as the strategic bridge between internal teams and external partners, guiding customers from ideation to rollout.
The role involves liaising with customers to prioritize backlogs, formalize requirements, and act as the primary escalation point for high-priority issues.
Playtech offers a culture that values continuous learning, global scope, and an inclusive working environment with fully equipped office space in Nicosia.
Matching Summary
Match Score: 85
Playtech is seeking a Technical Account Manager to serve as a strategic liaison between customers and internal teams, focusing on software requirements and operational support. The ideal candidate will have 2-3 years of experience in a software environment, exceptional communication skills, and a strong customer service ethos.
Skills & Requirements
Must-have
2-3 years software environment experience
Understanding of full Software Development Life Cycle
Exceptional customer service skills
Proficiency in spoken and written English
Ability to prioritize tasks across multiple projects
Nice-to-have
Degree in Information Technology or Software Development
Deep knowledge of sports and sports-betting products
Prior experience in gaming or iGaming industry
Experience with user training and UAT assistance
Key Requirements
2-3 years experience in product, account management, or delivery