Davao customer Care Specialist Irecruit engage 2026

Concentrix

Davao City, Philippines
**
High school diploma required
Strong computer navigation skills
Ability to work rotating shifts
** Concentrix is seeking a Customer Care Specialist in Davao City, Philippines, responsible for providing customer service support through various communication channels. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Employees must ensure service delivered meets contractual Key Performance Indicators while demonstrating empathy and building rapport with customers.
  • This role offers a flexible work arrangement with Work From Home options available for qualified candidates in Davao City.

Matching Summary

Match Score: 75

** Concentrix is seeking a Customer Care Specialist in Davao City, Philippines, responsible for providing customer service support through various communication channels. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • High school diploma required
  • Strong computer navigation skills
  • Ability to work rotating shifts
  • Fast-paced high production environment
  • Effective written and verbal communication

Nice-to-have

  • Three to six months relevant experience
  • Empathy and rapport building skills
  • Multi-tasking and adaptability
  • Team collaboration abilities
  • Product knowledge retention

Key Requirements

  • High school diploma
  • 3-6 months relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

Cover Letter