Customer Banking Specialist - Potts Point

CommBank

Potts Point, AU
Part-time (20 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch. The role focuses on providing exceptional customer service, assisting clients with their banking needs, and promoting financial wellbeing

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks and provide options through education & demonstration of our in-branch technology and digital banking options.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality with excellent communication skills and the ability to articulate financial terms in a clear way.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch. The role focuses on providing exceptional customer service, assisting clients with their banking needs, and promoting financial wellbeing.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Interest in financial wellbeing
  • Building a career with CommBank
  • Support for Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask right questions
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

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